Refund

🔄 Refund Policy

At our store, every product is handmade with love and care, making each item truly unique. For this reason, we do not accept refunds on any orders.

📦 Damaged in Transit? We've Got You Covered!

If your item arrives damaged during shipping, we will gladly replace it. Please follow these steps:

1. 📸 Take a Photo: Capture clear images of the damaged product and packaging.
2. 📧 Contact Us: Send the photos and your order details to our customer support team within 7 days of delivery. (support@johnvsgbm.com)
3. 🚚 Replacement: We’ll ship you a replacement as quickly as possible.

😊 Our Promise

Your satisfaction is our top priority. While we can’t offer refunds, we’re committed to working with you to ensure you’re happy with your purchase. Thank you for supporting handmade and ethical craftsmanship!

For any concerns or questions, feel free to reach out—we’re here to help! ❤️